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Reach the MEEXCO team.
Contact the MEEXCO team.
Customer Support
Business Hours
Mon – Fri, 9:00 – 18:00 (GMT+8)
We reply within one business day.
FAQ
Is MEEXCO only for adults?
Yes. MEEXCO products contain nicotine and are intended for adults aged 21 and over only. Minors are prohibited from purchasing.
Are MEEXCO devices rechargeable?
Yes. Every MEEXCO device is rechargeable via USB-C, so you can enjoy every puff without wasting e-liquid.
What nicotine strengths are available?
MEEXCO devices are available in 2% (20mg) and 5% (50mg) nicotine strengths. Availability varies by model and flavour.
How do I know when my device is empty?
When flavour fades noticeably or the device stops producing vapour, the e-liquid is finished. Do not continue to puff on a dry device.
Do you ship internationally?
Shipping availability depends on local regulations for nicotine products. Contact support@meexco.com to confirm delivery to your country.
How should I store my MEEXCO?
Store your device away from heat, direct sunlight and moisture. Keep it out of reach of children and pets.
Which device is right for me?
Pocket models (N60, N62, N65, N68, N96) are easy to carry for short sessions. Mid-range models (N12, N15, N20, N13, N50, N67) balance size and puff count. High-capacity models (N18, N22, N18P, N91, N71) last the longest.
Are there flavour customisation options?
Yes. Many models can be customised with additional colours and flavours for wholesale and brand orders. Contact us for details.
What is the warning on MEEXCO products?
WARNING: This product contains nicotine. Nicotine is an addictive chemical. Only for adults 21+.
Where do you ship from?
Orders are dispatched from our warehouse in Shenzhen, China. Delivery times depend on destination and carrier.
How can I become a MEEXCO partner?
We work with distributors and retail partners worldwide. Email support@meexco.com with your company details and we will get back to you.
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