Returns
Returns & Refunds
Damaged device? Here is exactly what to do.
If your MEEXCO device arrives damaged or defective, contact support@meexco.com within 7 days of delivery with your order number and photos of the issue.
What is covered
- Devices that arrive damaged or fail to function on arrival.
- Incorrect items shipped.
What is not covered
- Used or opened devices, unless faulty.
- Damage caused by misuse, drops or water.
Refunds
Approved returns are refunded to the original payment method within 5–10 business days of inspection.